1 hour ticket response
Fast assistance is our most important task and this is why we’ve got a team of experienced client support engineers who are ready to offer a rapid response to any question that you might possibly have. Simply open your tech support ticket from your Web Site Control Panel and we’ll reply within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Topflight Help Desk Service
Each member of our support staff has several years of experience in the shared hosting service industry and the vast majority of them have worked for us for at least five years. They all are eager to respond to all your requests in the most efficient manner possible.
An Intuitive Help Section
To help you find a quick hint on how to use a given service, we have integrated a truly user–friendly Help Center section in the Web Site Control Panel. You can search through a large collection of web hosting account administration articles and website management articles, take a gaze at the F.A.Q. repository or watch our how–to video tutorials.